The COVID-19 pandemic completely altered consumer behavior and how entrepreneurs operate their businesses in order to successfully reach customers. In an increasingly online world, understanding how businesses build their digital presence and connect with and sell to customers is more important than ever.

In our latest survey on small business digital transformation in the wake of the pandemic, we explored various opportunities, challenges and concerns surrounding small businesses’ website, social media, digital marketing and e-commerce efforts. Underpinning this analysis are economic conditions that are weighing on small businesses in a challenging climate. Although they are largely optimistic, 60% of small businesses report that expenses have increased over the previous three months while revenues and headcount have largely remained flat. 

As recent banking closures like the Silicon Valley Bank collapse shake the financial system, Small Business Majority surveyed small business owners and decision-makers around the country to understand their concerns about banking and access to credit.

Clean Slate has many implications on the small business community, which is why it’s critical that policymakers understand their views on this issue. To support this effort, Chesapeake Beach Consulting conducted two focus group discussions with small business owners on behalf of Small Business Majority. This report reveals a demonstrated need for further education and engagement around Clean Slate and criminal justice reforms, and how small businesses and the communities they serve may benefit from these policies.